Astra Travel :: Clients\' Benefits

Astra’s regular customers enjoy exclusive benefits including and not limited to:

Experienced dedicated “Account Manager” serves regular client to provide single contact point for customer service.
Personalized travel advice for reservations and ticketing services from senior travel advisor covering air, hotel, car and ground arrangements.
"On the spot" problem solving process available constantly 24/7/365 for resolving any problems due to missed flights or connections, tour or hotel modifications or cancellations.
Negotiation assistance to corporate clients to ensure airline, car rental and hotel exclusive deals to achieve considerable cost saving benefiting Astra’s clients.
Quality Control procedures applied to monitor customer service ensuring accuracy and efficiency.
24/7/365 travel support response to provide consistent emergency travel services to Astra’s regular clients.
Individual Customer Profile safely maintained on Astra’s own database to implement consistently specific preferences for each individual traveler.
Proactive effective travel advice and services matching clients’ requirements provided through experienced multilingual travel advisors.